RE: Your New Wood Composite Bat
DATE: January 1, 2010
We would like to thank you for allowing us to help you with your latest baseball or softball bat purchase. We realize that you have many different options when making a wood composite bat purchase. At Haag Bat Company we value our relationships with customers like you and are constantly trying to improve and provide more value to you through increased services and fair pricing. It is our sincere hope that you feel happy and comfortable with your purchase and that the product you have chosen will continue to satisfy your needs in the future.
Below you will find some basic information about our wood composite bat warranty:
Warranties
Most wood bats do not carry any warranty.Our wood composite bats carry a 3 month (90 day) replacement warranty, beginning from the date of original purchase. Our product is a unique design that provides a bigger barrel hitting area and solid wood core for better performance, with an extended bat life.
Receipts
It is very important to keep your Haag Bat receipt.You must provide a copy of your receipt if something happens to your bat during the warranty period and you need to return it.
Returns
All Haag Bat Company wood composite bats will need to be returned to our main manufacturing office in Parker, Colorado if there is a problem. Compression or denting of the wood core or fiberglass fabric cracks are most common and can occur in any bat design that uses fiberglass reinforcement. A bat will be replaced if the core is cracked or significant amount of fiberglass fabric is lost. With fiberglass bonded to the wood core on the bat barrel, some compression and fiberglass shell cracking may occur with repeated hits in one spot.
Care
In order to preserve your bat life and to obtain peak performance, it is a good idea to rotate the bat 1/8 to 1/4 turn after each swing. With this 100% fiberglass overlay design, you do not need to have the bat trademark up or down. This helps ensure that you do not hit the bat in the same spot every time, causing the bat to wear unevenly.
Use
Sharing your new bat with other players will shorten its high performance lifetime. Many manufacturers will not replace a “Dead” composite bat or one that has had excessive use. We recommend you treat your new wood composite bat as a high performance tool and use it in game situations only. In order to help prolong your bat’s lifetime, we recommend you limit practice time with your new bat and if possible urge you to use an older bat in practice situations.